KB Articles

What do you do with customer information?

We do not sell or share any of your information with anyone at any time for any reason. All of the information that you provide… Read More »What do you do with customer information?

Yes, please provide it when submitting orders in the “Special request” box when placing your order

Yes, email it to graphics@zug.monster with your order number in the subject within 24 hours of placing your order.

You can email it to graphics@zug.monster along with the order number in the subject line or throguth our File Uploader page.

No. We only print in CMYK process. This applies to our stickers, labels, banners, coasters, t-shirts and transfers

We can only change colors if you provide a vector file.

We will let you know and give you recommendations.

We ALWAYS scale proportionally, rather than stretch in a single direction, in order to maintain your artwork’s original proportion.

No, once it is approved we automatically add your order to our production queue. Please review the proof carefully.

Our instant proof preview will display how the die cut will be on your stickers. However if you add a special change request or request… Read More »Do you send proofs before production?